Legal
Last updated: July 17, 2026
Provider: SAGBRAIN CORPORATION (株式会社サグブレイン) / Governing law: Japan
These Terms govern the use of Nokoru. The definitive, binding version is the Japanese-language Terms for the Japan market (provided by 株式会社サグブレイン under Japanese law). This English text is provided for reference only.
These Terms apply to all matters between the provider and the user regarding the Service. Separate policies and guidelines form part of these Terms.
"User": the business using the Service. "Member": a seat-assigned individual. "Guest": an external individual invited to a group. "Content": documents, chats, and files created by the User. "AI Features": indexing, translation, meeting AI, AI customer support, etc. "Plan": a service tier such as Team or Enterprise.
The Service provides Knowledge, Execution, and Customer (AI customer support) capabilities. Features are released in phases and may be added or changed over time.
The Service is provided exclusively for business use by corporations or sole proprietors. It is not intended for private consumer use. Users represent that they use the Service for business purposes.
Applicants register with accurate information. The provider may refuse or revoke registration for false statements, prior violations, or other reasonable grounds.
Users are responsible for safeguarding account credentials. Use by a third party is deemed use by the User. Notify the provider immediately of any compromise.
The Team plan is ¥750 / seat / month (excl. tax), available from a single seat. Current pricing is shown on the pricing page.
Billing is anniversary-based (start date = billing date), charged in JPY via Stripe. As a Japanese qualified-invoice issuer, the provider issues qualified invoices/receipts bearing its registration (T-number). Unpaid amounts may lead to progressive limitations after notice.
Given the nature of the Service, no refunds or prorated adjustments are provided as a rule. However, in the event of duplicate charges or erroneous charges caused by a technical fault on the provider side, the provider will, after confirming the facts, issue a refund to a reasonable extent. Contact info@sagbrain.com.
Every newly created team begins with a 30-day free trial of the Team plan. The trial requires no credit card. If you do not subscribe to a paid plan before the trial ends, the team enters the "archived" state described in Article 17.
On reaching the monthly AI token limit, viewing, editing, and sharing continue. Monthly tokens reset on the next billing date; purchased add-on tokens roll over for 3 months.
Users may invite external partners as Guests, who can access only the assigned group and cannot see anything outside it. The inviting User is responsible for invitations.
Content rights remain with the User. The User grants the provider a license limited to what is necessary to operate the Service (storage, indexing/vectorization, translation, display, backup). The User warrants non-infringement.
The provider performs auto-indexing, bilingual translation, meeting transcription/minutes, and AI customer-support answers. These are processing to deliver the Service; the provider does not use Customer Content to train its own or third-party AI models.
AI processing may use external AI platforms (e.g., Anthropic Claude, Google Gemini). The provider does not warrant the accuracy or completeness of AI-generated output.
The Service's use and transfer to any other app of information received from Google APIs will adhere to the Google API Services User Data Policy, including the Limited Use requirements.
Prohibited: violating law, infringing rights, reverse engineering, excessive load, unauthorized access, misuse of AI features, and other improper acts. Violations may result in suspension.
IP in the Service, software, and documentation belongs to the provider or its licensors, distinct from User Content under Article 11.
Each party keeps the other side confidential information secret and uses it only for the intended purpose.
The Service may be interrupted for maintenance, incidents, or force majeure. Material changes or discontinuation will be notified in advance where reasonable.
Users may cancel anytime; cancellation takes effect at the end of the current billing period. When a free trial ends without a subscription, or after a paid plan is canceled (at the end of the billing period), the team enters an "archived" state: access is suspended while data is retained for 90 days. Subscribing to a paid plan during that window reactivates the team at any time. If no subscription is made within 90 days of archival, the team becomes eligible for deletion. Upon a deletion request, the provider deletes the account and Content within 30 days of receipt.
The Service is provided "as is". The provider disclaims warranties of merchantability, fitness for a particular purpose, uninterrupted operation, and AI-output accuracy.
Except for the provider willful misconduct or gross negligence, liability is limited to direct damages and capped at the fees paid in the preceding 12 months; indirect/consequential damages are excluded. B2B contract (the Consumer Contract Act of Japan is not assumed to apply).
Each party represents it is not an anti-social force. Breach permits termination without notice.
The provider may amend these Terms. Material changes are announced on this page and by email, effective from the stated date.
Notices are given via the Service, the registered email, or other reasonable means. Users must keep contact details current.
Users may not assign their position or rights without the provider prior written consent. The provider may transfer this agreement in connection with a business transfer.
If any provision is held invalid or unenforceable, the remaining provisions continue in full effect.
These Terms are governed by Japanese law. Disputes are subject to the exclusive jurisdiction of the Tokyo District Court for the first instance.
The Japanese version is authoritative. If translations differ, the Japanese version prevails.
Have questions? We are happy to help.
info@sagbrain.com